Hotel Management & Operations: Pre-Opening Support

Joining the Sapphero Hotels & Resorts you are provided with a level of support that begins long before you open your hotel doors. You will be assigned a SH & R professional who will be your main point of contact to address any needs that you may have.

        These services include

  •  Co-ordination with all consultants
  •  Architect brief
  • Interior designers
  • Facility Planners
  • Appointment of GM & Executives
  • Supplier Contracts
  • Recruitment Support
  • Staff training
  • IT Integration
  • Sales & Revenue Management Training
  • Marketing support (including OTA)
  • Opening simulation (training)
  • Technical services
  • Kitchen consultant brief
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Hotel Management & Operations: Post-Opening Support

Sapphero Resort Group ongoing operational expertise and support extends to all facets of hotel management and operations

        including: Managing / Operating the Hotel

  • Cost and Revenue management
  • Review of performance jointly with owners
  • Database management & mass mailing
  • Training and Quality Management
  • Quarterly service/system audits
  • Centralized reservation
  • Restaurant concept design / Implementation
  • Our superior level of service and support is designed to give you the tools you need to succeed and build a level of trust and backing that will make you want to stay with SH & R Group for the long term.